You can test this workaround by opening Task Manager and disabling the UevAgentService on a workstation experiencing the issue. Search tab is open beneath list of actions Search box OUT 3-16 Outlook Module 3. Until the fixed version becomes available it may be possible to mitigate the issues by disabling the Windows 10 User Experience Virtualization Service (UEV). Either method works no matter which folder you are using ( such as Mail. Semi Annual Enterprise Channel, Version 1902 (Build 11328.20578), May 12th public update.įixes for Outlook 2013, Outlook 2016, & Outlook 2019 Perpetual Versions are anticipated for the June 9th public update. Semi Annual Enterprise Channel, Version 1908 (Build 11929.20776), May 12th public update. Semi-Annual Enterprise Channel (Preview), Version 2002 (Build 12527.20612), May 12th public update. ![]() Launch the correct Microsoft Office app, Word, Excel, or PowerPoint. How to fix: Outlook Freezing or Crashing when opening (Outlook 2019, 2016, 2016 & Outlook for Office 365). bak extension, and saves it in the same folder. To open the new email I have to right-click on the. The image I posted below is on the computer I post this message from. It's just a blank window with the email icon. It does appear in the taskbar but it does not show the preview of the image of the message. The Inbox Repair tool creates a backup file with the same name as the original, but with a. Outlook 365 will not open the New Email, reply or forward window if it's not maximized. If you can open the original Outlook Data File, you might be able to recover additional items. Recover items from the backup (.bak) file. Monthly Enterprise Channel, Version 2003 (Build 12624.20588), May 12th public update. Sometimes, if you cannot open a Microsoft Office file by directly double-clicking on it, you can try to firstly open the corresponding Office program, then open the target file from the app. To create a new Outlook Data File, see Create an Outlook Data File. This issue is fixed in the following updates:Ĭurrent Channel, Version 2004 (Build 12730.20236). Outlook Jump List Tasks may not be actionable Sending emails directly from Word or Excel using the File -> Share -> "Attach a copy instead" may error with "Word couldn't send the email because of a MAPI failure: "Unspecified Error"". Some links may not be clickable and might be related to the mailto: links. Mailto: links on a SharePoint page do nothing when clicked. ics files may also fail to open and trigger the crash event. Other symptoms that may be related to this issue: Diane Poremsky M365 Apps & Services MVP My specialty is Outlook and Microsoft 365 issues. You'll get a message asking if you want to start in Safe mode. When this happens, a crash event is logged to the Windows Event Viewer Application Log:įaulting application name: OUTLOOK.EXE, version: 9.20648, time stamp: 0x5e5dcedbįaulting module name: OLMAPI32.dll_unloaded, version: 9.20602, time stamp: 0x5e3b26c9 To open Outlook in Safe mode: Close Outlook then hold Ctrl as you click on the Outlook icon. The issue occurs after installing the Windows Updates listed below. If Outlook is closed the files will open. oft template files when Outlook is running.
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